Privacy Policy
How RatedGutters.com collects, uses, and protects your information — including our text-messaging practices and how your details are shared with the gutter contractors you ask to be matched with.
1. Introduction
RatedGutters.com ("we," "us," "our") operates the ratedgutters.com website, a free service that connects homeowners with licensed, insured gutter contractors in their area. This policy explains what information we collect, how we use it, who we share it with, and the choices you have.
By using our site or submitting a form, you agree to this policy. If you do not agree, please do not use our services.
2. Information We Collect
Information you provide: when you request a free quote we collect the details you enter, such as your name, email address, phone number, ZIP code, and your answers about the gutter project you need (for example, repair, full replacement, or new installation).
Information collected automatically: like most websites, we collect device and usage information (IP address, browser type, pages viewed, referring links) and campaign attribution parameters that tell us which advertisement or partner referred you. See our Cookie Policy for details.
Consent records: to document your consent to be contacted, we capture the time of your submission, the consent language you agreed to, and independent consent-certification tokens (for example, TrustedForm) that record how the form was completed.
3. How We Use Your Information
We use your information to: match you with local gutter contractors relevant to your request; connect you with the contractors so they can prepare a quote; contact you about your request consistent with the consent you gave; respond to your questions; improve our matching service; and comply with legal obligations.
We never sell your personal information, and mobile opt-in data is never sold or shared with third parties for their own marketing purposes.
5. Calls, Email & Text Messaging (TCPA)
With your consent, RatedGutters.com and the gutter contractors you are matched with may contact you by phone, email, or SMS about your gutter project — such as scheduling, quote follow-ups, and project status updates — even if your number is on a Do Not Call list. Consent is not a condition of any purchase.
Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out, or HELP for help. Opting out of texts does not affect other ways we may contact you unless you tell us otherwise.
7. Data Security & Retention
We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information we handle, including encryption in transit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
We retain personal information for as long as needed to provide the service, document consent as required by law and carrier rules, and meet our legal obligations — after which it is deleted or de-identified.
8. Your Choices & Rights
You may request access to, correction of, or deletion of your personal information at any time using the contact options on our site.
California residents: you have the right to know, delete, correct, and opt out of the sale or sharing of personal information under the CCPA/CPRA. We do not sell personal information. We will not discriminate against you for exercising your rights.
If you are located in a jurisdiction with additional privacy rights (for example, the EU/UK), we honor applicable access, rectification, erasure, and objection rights.
9. Children
Our services are intended for adults 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.
10. Changes to This Policy
We may update this policy from time to time. The "last updated" date above reflects the current version, and material changes will be posted on this page.
11. Contact Us
Questions or requests about this policy can be sent through the contact options listed on ratedgutters.com, including the phone number shown in our site header and footer.
